Your privacy matters to us. If you want to delete your FlagSnap account and all associated data, we provide simple ways to do so. This page explains how to permanently remove your personal information from our systems.
What Data Will Be Deleted?
When you delete your FlagSnap account, we will permanently remove:
- Your account profile information (email, display name, profile picture)
- All flag football plays and formations you created
- Your team configurations and play collections
- Any notes, comments, or descriptions you added
- Your app preferences and settings
- All personal data associated with your account
How to Delete Your Data
You have two convenient options to delete your FlagSnap account and data:
Option 1: Delete Through the App
- Open the FlagSnap app on your device
- Go to your Profile or Settings section
- Look for "Account Settings" or "Privacy Settings"
- Tap on "Delete Account" or "Delete My Data"
- Confirm your decision when prompted
- Your account and all data will be permanently deleted within 24 hours
Option 2: Email Us for Account Deletion
If you can't access the app or prefer to contact us directly, send an email to our support team:
- Send an email to support@flagsnap.com
- Use the subject line: "Account Deletion Request"
- Include the email address associated with your FlagSnap account
- We'll confirm your identity and process the deletion within 3 business days
- You'll receive a confirmation email once deletion is complete
Important Information
- Permanent Deletion: Once deleted, your data cannot be recovered
- Processing Time: Deletion typically takes 24-72 hours to complete
- Backup Systems: Data may remain in our backup systems for up to 30 days for security purposes
- Legal Requirements: Some data may be retained if required by law
Before You Delete
Consider these alternatives if you're not sure about permanent deletion:
- Export Your Data: Download your plays and formations before deleting
- Temporary Deactivation: Contact us about temporarily disabling your account instead
- Privacy Settings: Adjust your privacy settings if you're concerned about data sharing
Need Help?
If you have questions about data deletion or need assistance, we're here to help:
Email SupportOur support team typically responds within 24 hours
Related Information
For more information about how we handle your data:
- Read our Privacy Policy
- Review our Terms of Service
- Contact us with any privacy questions